I’ve visited B&H several times when in New York and experienced great and knowledgeable service. Abe’s has competitive prices, although I found more variation from the norm here than I did with other big online retailers. I think you’d find absolutely no difference in the camera body, packaging, warranty or anything else related to the camera, itself. In other words, you cannot send your lens to a Canon USA Service center for repair under warranty. It is perfectly legal to directly import these products and sell them in the US; the term "gray market" was coined by manufacturer's authorized distributors who wanted to discourage consumers from buying these (less costly) goods. Word on the street, though, is that Canon covers gray market … If an oversize item shipped directly from the manufacturer, This information is stored in a secure database, only accessible to employees with access rights to this information. Jul 29, 2008 at 08:56 PM One thing that sets B&H apart is B&H EDU, a discount program for education. All deliveries are to the threshold of your location during standard business hours.  White glove, inside delivery, evening, early morning, or weekend deliveries are sometimes able to be scheduled with the carrier for an additional cost.  Adorama cannot guarantee the availability or cover the additional cost of these extra services. I was surprised at the number that didn’t carry the a7r3 (though some had the a7r2). Have you ever wondered what the B and H stand for? Generally, that indicates a price lower than the MAP and is worth checking out. In addition to photography programs at colleges and universities, the EDU program is available to some photography workshop participants. It can be an option, but it’d be pretty far down on my list. For questions about a charge that's been made to your credit card, please contact Amazon.com. Thanks for your comments, Walter. I’m not against trying start-ups but a long history indicates that a merchant is doing something right. Outside the US, they ship to all but a handful of countries. Have you ever been shopping for a camera and seen a website which, instead of listing a specific price, tells you to call or add to your shopping cart to see the price? For those and many other reasons, my top three places to buy a camera are: #1 B&H, #2 Adorama and #3 Amazon. OK, so I’m starting out of alphabetical order with your local specialty camera store. The numbers are 84, 86, and 41 respectively. For more than 40 years we have served professionals as well as amateurs. While we think of Amazon for new gear, they also have an intriguing selection of used items. Once reported, we will While Best Buy online has a terrific selection of cameras (though not so much in accessories) most stores have a relative lean stock that emphasizes beginner-level models. Since the 1950s, Hunt’s has been keeping the good folks in New England supplied with camera gear. I’ve had one dealing with Abe’s and they couldn’t have been nicer, but everyone’s experience is different. Any list like this is based on opinions and experiences. Just wanted to give credit where credit is due, thank you Adorama… I can’t believe you recommend Abe’s. It carries a wide variety of gear, although not as comprehensive as B&H or Adorama. US model of Nikon D850 DSLR camera body is still out of stock everywhere, you can pre-order now at Amazon, B&H, Adorama. Amazon doesn’t get pre-order links up as fast as dedicated camera retailers, but that’s not an issue unless you absolutely must get your hands on a new camera the minute it becomes available. In this case, would you recommend buying it from Nikon USA or are there any reasons why buying from a store like B & H or Adorama is better? Thanks for the great article. In photography, gray market goods are those imported by anyone other than the authorized distributor or agent, a.k.a, middle-man. All refurbished equipment sold by Adorama include a 90-day return-to-manufacturer warranty. Adorama Camera also supplies your name, billing address, and credit card information to the credit card processor that bills your account. This article looks at ten of the most well-known camera retailers in the US, what sets each apart, and which are my favorites. Adorama has a generous 30-day return policy. Occasionally we send an e-mail alert to notify you of special offers, product announcements, and other news. So, you’ve been scrimping and saving for that new camera/lens/tripod/must-have-gear and now the money is burning a hole in your pocket. Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. As I didn’t have an eBay account, I called them and asked if I could buy it directly. For current models of camera (e.g. But if you are comfortable with imported/grey-market … Gray market cameras are cameras intended for a different market. On "Grey Market" products purchased from Adorama, we offer the same warranty as the U.S. warrantied products carry, for a period of one year. This is Adorama's definition of grey, as taken from their website "Grey Market," also known as "direct import," are products legally imported directly … If you’re looking for a Canon EOS or Nikon camera (but not a Sony a7r3 0r a9), then this could be your place, especially if you live in the upper Midwest. For questions, please contact us at Service@adorama.com, or call our Customer Service Representatives at 1-800-815-0702. Adorama… It’s worth reading the details to make sure you conform to their requirements, but they are mostly common sense things. it will need to be returned to their location. For that reason, I need a shop with a really wide variety of gear, and the limited stock of a Ritz or National Camera Exchange is a no go, but they may work for you. Thanks for reading and taking the time to comment, Harris. We do not accept COD or freight collect shipments. Sometimes the website only reflects actual items in stock not pre-orders. Our mission is to inspire, educate and equip to make dreams a reality. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. package is refused, the return ship fees will be deducted from the refund Amazon has a nice 30-day return policy and offers shipping advantages, like Amazon Locker, if you don’t want expensive gear left on your doorstep, that the others don’t. All of my buying experiences with Amazon have been good ones. B&H Explora has a wide variety of free articles, videos, and podcasts that will help expand your photography knowledge. With photography, a lot of the work’s been done for us and the first sites that come up when you Google “camera store” are likely to be your local retailer and my favorite trio:  B&H, Adorama and Amazon. Sometimes sifting through a hundred options to find the best one can seem daunting. KEH has a price match guarantee that will refund you the difference if you see the exact same product at a lower price (some restrictions apply). Abes is known for listing items on their website that are priced “to good to be true”. Once the delivery manifest is signed, we are unable to file any damage claim with the carrier on your behalf. - After a trip to upstate New York I realized the right half of all my photos was out of focus. They asked for my credit card number to issue credit, which I thought was odd. Software, Film, Paper, DVDs and video tapes, Bulbs and flash tubes, Batteries, Ink cartridges, Memory cards, Any item which has been removed from its "blister-pack". Their prices are very competitive. Adorama Camera does not provide any third party with any individually identifiable information other than that which is necessary to complete your order. Securely package the product and include a copy of the original invoice, with a short note explaining. Always great prices and great service. These are gray market or Import models that they list and then call you under the guise of customer security to make … Oversize items that are required to ship via truck due to their size or weight, generally take an extra day to ship.  The average delivery time is 7-10 business days.  Rural or remote delivery locations can sometimes take slightly longer. Whatever your needs, you ought to be able to choose a dealer from this list that will serve you well. The complete warranty is included with the product and are subject to the conditions set forth. shipping cost is the responsibility of the customer. Really nice job Frank. What that means for you is that the prices between all of the ten vendors I researched are within a couple of bucks of each other. For questions about how to place an order, please visit Amazon.com's Help department. National Camera has, I’m confident, far and away the biggest stock of used gear in the country. Bonus points to you! This big New York retailer is, by a whisker, my second favorite. No great savings there, but previous models (like the Nikon D810, Canon EOS 5D Mark III or Sony a7r2) are typically not bound by MAPs, and prices do vary, sometimes on a daily basis. If you are only saving $100 or less, don't do it. It was 40. In addition, Amazon has affiliate programs, where a business like Improve Photography gets a small portion of a sale resulting from a buyer clicking on a link from Improve Photography to Amazon. I updated the post to include reference to the good selection of used gear. While Ritz still maintains some actual stores, they also have a strong website with a decent, but not great, selection of gear. Shop Adorama for a powerhouse lineup of cameras, lenses, cinematography gear, studio lighting, tripods, pro audio, computers, printers, and every cutting-edge accessory you need to create triumphant work.We offer the best combination of quality services, vast selection, knowledgeable staff, and competitive pr... At Adorama, we believe everyone is a creator. Adorama Camera … Many of these are recorded and available for viewing, free of charge. IMPROVE PHOTOGRAPHY LLC IS A PARTICIPANT IN THE AMAZON SERVICES LLC ASSOCIATES PROGRAM, AN AFFILIATE ADVERTISING PROGRAM DESIGNED TO PROVIDE A MEANS FOR SITES TO EARN ADVERTISING FEES BY ADVERTISING AND LINKING TO AMAZON.COM. I wonder how you came to the conclusion that National Camera Exchange has “limited stock?” As a random example I looked at the number of used Nikon DSLR bodies that National Camera Exchange, Adorama, and KEH have in stock right now. Samy’s has the typical 30-day return policy, free shipping over $49 and offers some classes and in-store events and instruction. I've always had great service from Adorama. Phone: (212) 741-0052 (Local or International). Packages can not be rerouted or picked up from UPS. Thanks for reading the article! Adorama disclaims any liability for consequential or incidental damages, for breach of written or implied warranty of an item, including merchantability or fitness for a particular purpose. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt... © 1996-2020, Amazon.com, Inc. or its affiliates. Pal video equipment carries a 90-day warranty. That’s why there is a “gray market” label attached to these products, as you might not know for sure what you are getting. In some cases, the MAP varies widely between countries and gray market gear can seem very inexpensive. Â. The only difference is that the product would need to be shipped to Adorama … For more than 40 years we have served professionals as well as amateurs. I'm tempted to pick up a grey market 70-200mm 2.8, but the grey market thing sort of worries me. I had to return an item I bought from them and the process was efficient and painless. For questions regarding products, order delivery, or returns, please contact Adorama: In person, please visit our store at 42 West 18th Street, between 5th & 6th Avenues in New York, NY 10011. Based in the Minneapolis area since 1914, the family-owned National Camera Exchange has a good variety of cameras and gear and a great selection of used gear. If the thought of going on ebay scares you, but your budget tells you to buy used, you can find some real steals on Amazon. At Adorama, we believe everyone is a creator. A "grey market" Nikon 50mm f/1.4 D-AF lens (for example) is exactly the same in every possible way as the US-warranted version. Anybody looking to dive in to film cameras has to take a look at National Camera. Thank you. Gray market goods have no … Some grit had gotten into the threads and I couldn’t get them apart. Adorama and Beach Camera selling grey market and open box as USA New... abrasive spade [deleted] says: Wonderful, called today Beach Camera after opening a case thru NikonUsa about a flash that does not show on the Nikon database. As for myself, there are two dealers that I would consider buying gray market items from, Adorama … Now a 70,000 square foot “super store” on 34th Street near Penn Station, B&H stocks as wide a variety of photography and electronic merchandise as anyone. Please contact us prior to I was looking at a particular camera and a friend suggested I peruse eBay. However, if you have questions, need advice or want to hold and try out a camera or a piece of gear, your local camera store can’t be beat. Where it gets interesting is in who has Sony’s a7r3 or a9? I didn’t check Samys, but they probably do too. National Camera Exchange has the standard 30-day return policy but impose a 10% restocking fee on returns over $1,500. Ship the parcel back to us freight prepaid. In addition to all of the latest and greatest new items, Adorama has a good selection of used gear that has been tested, inspected and graded and which carries a 30-day money back guarantee. However, when you place an order we need your name, e-mail address, mailing address, daytime phone number, and credit card information. Awesome article and very much appreciated. Hey Frank , Pre-owned equipment carries a 90-day warranty. In exchange, the stores get priority shipments, first access to new gear, and other benefits from the manufacturer. You can find advice about mid- to high-end cameras in a recent article by Brian Pex; less expensive options in this piece by Kevin D. Jordan; and some general advice about camera brands and systems from Jim Harmer and Rusty Parkhurst. I really miss Penn Camera, a small local chain, which folded in 2014. WE ARE COMPENSATED FOR REFERRING TRAFFIC. My favorites are colored by where I live and what I typically need. According to the website, it's Blimie and Herman, the couple who opened their camera store in Tribeca in 1973. Their prices are comparable to Adorama and Amazon and they get the new stuff and pre-orders as quickly as Adorama. As advertised good shipping no problems with the order at all. This might cause your order to be processed the next shipping day. Returned products must be in brand new condition and have all original manufacturers packaging, materials, and accessories. Grey Market equipment is covered by Adorama for one year from date of purchase. We believe that in order to have the best possible online shopping experience, our customers should be 100% satisfied with their purchase. Gotta love the service! They have a BBB rating of F. Versus A+ for B&H, Adorama, and National Camera. Drop by the store and they can probably help you out. A fee will be charged for any items that were not returned. Kenmore has free shipping over $50 while Precision offers free shipping over $200. The Financial Times, the world’s most respected business periodical, has taken a hard look at the booming grey market for luxury watches and finds that it is “becoming a powerful force in the watch industry,” one that may soon spiral out of control.As opposed to pre-owned Rolex watches, the grey market … In the US, B&H offers free standard shipping (7-10 days) on most items and free expedited shipping (3-7 days) on orders over $49. Despite Kenmore being more than 1000 miles away, I will happily do business with again. If you are looking for the cheapest retailer, you may be out of luck. Abe’s of Maine – you’ve got to be joking. Since you probably have one nearby, Best Buy can be an attractive option for many, combining the attributes of the big, online camera stores with your local bricks and mortar store. They have a wide variety of used equipment, which is inspected, tested and graded and which comes with a 30-day return policy. I notice that they had about 30,000 eBay sales and not one complaint – ever. A signature is required upon receipt for all packages shipped via UPS. You may remember seeing or shopping at one of those brands in your local mall. Orders for In-stock items placed on business days before 4:00 P.M. Eastern Time are generally shipped the same day. If you decide to buy a gray market item, buy it from a large dealer with significant resources (that means a better repair shop or better connections with other repair shops) and a reputation for reliability. It wasn't listed as gray market. Free shipping was by overnight air! The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country and brokerage fees / custom clearance charges which may be imposed by the carrier . So, if you're not happy with your purchase for any reason, just go through our easy self-service return process. As I was researching this article there was a terrific EDU price on a Sony a7r3 that could have saved one several hundred dollars. Amazon’s prices are hard to beat on many items, though they, too, abide by the MAP on new cameras. National Camera Exchange sure does have its fans! The original manufacturer's labeled packaging should be enclosed within an outer shipping box. Do not sign the delivery manifest until you have inspected the item. They said yes, and shipped it out in it’s retail box, packed as new with all accessories including the warranty card. That’s where I got mine and I’ve gotten some good deals with it. I spend a lot of time on camera websites. There’s detailed information on their website to help walk you through the process. Their prices are comparable to the other stores on this list. Still a family-owned company, Hunt’s sells cameras and gear while also offering photography education classes and photo walks. Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Adorama Camera has strict guidelines requiring all third parties to keep confidential any shared personal information. Securely package the product and include a copy of the original invoice, with a short note explaining the reason for the return. They also offer occasional photography classes. While there are a few other stores still in the region, they’re not as convenient or not as well stocked. My research led me to places like Kenmore Camera outside Seattle and Precision Camera in Austin, Texas, for just two examples. All returns must meet our guidelines. You must insure the product when you ship it back to cover possible damages that may occur during transit. So my Amazon rule of thumb is: Buy new or go elsewhere. Did you do your research here, or rely on the kind of condescension we in Minnesota are accustomed to from journalists in DC? If there is a problem with your order you will receive an e-mail within one business day to advise you about the situation. You might want to look at who has free shipping–you can often get that from the big camera stores but it looks like Nikon USA offers it as well. Ritz was founded as a portrait studio in 1918 and, in 2012, was bought out by C+A Global, which also picked up and consolidated Wolf Camera, Calumet, Camera World, Inkleys and Ultraprint. Thanks, Rebecca. All returns must meet our guidelines, please review our full Return Policy carefully. Note, also, how much both of these stores do to serve hotographers with workshops, videos, etc. For you international readers, Abe’s can ship outside the US, but it isn’t easy. Sales tax may also be an issue–if you live in New York, and order from one of the NY retailers, you’ll be shelling out for sales tax. Most orders ship the day after being placed. As some states do not allow the exclusion or limitation of incidental or consequential damages, the above limitation may not apply. I have no direct experience with Samy’s or Kenmore or Precision because they’re too far away. They can show you and may even have a class you can take. Used equipment carries a 90-day warranty. ... Adorama. Need to try on a backpack and have it fitted for you? If you live in those areas, they may turn out to be your number 1 choices. Stop by if you visit the Twin cities and I’d be happy to give you a tour. Pal video equipment carries a 90-day warranty. What are your favorite camera stores and what sets them apart? Some gray market items (see above explanation) are available with a one-year, third-party warranty. In addition, we want you to be aware that Amazon.com will provide Adorama with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Adorama's Privacy Policy. Shop the best photography equipment, digital cameras, lenses, pro audio & video, professional gear & musical instruments from top brands - Canon, Nikon, Fujifilm, Blackmagic Design, Leica, Sony, Apple …

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